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Tobi app - Help Center
FAQ
General
SMS
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Why are your SMS messages not being delivered?
Can I import my SMS subscribers from file?
SMS subscribers segments
FB Messenger
GDPR compliance
TCPA Verification guide
TCPA compliance
How TCPA affects your business
STEP 1. Get consent to send marketing messages
STEP 2. Explain how the customer will receive messages
STEP 3. Obtain the customer’s phone number
STEP 4. Explain how the customer will receive messages
STEP 5. Legal documentation
Checkout page example
GUIDES
Best timings for sending abandoned carts SMS messages
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Can I import my SMS subscribers from file?
Yes, you can, with a few conditions.
As follows:
  1. 1.
    You must be able to prove that your subscribers were collected in a lawful way using screenshots and data showing how and when consent was captured.
  2. 2.
    You can only import those SMS subscribers collected during the past year (no earlier than one year ago).
  3. 3.
    Finally, if you used a third-party SMS provider before Tobi, you’ll need to provide us with a list of unsubscribed phone numbers.
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SMS subscribers segments
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