# STEP 1. Get consent to send marketing messages

In the first instance, you’ll need to arrange for your marketing sign-up option to be shown at checkout.

To do this, visit:

**Settings >** **Checkout** and scroll down to find **Form options**

Change the Shipping address phone number to **Optional.**

Then, save the changes by clicking the **Save** button at the top of that page.

![](/files/-MSAbIE8zKMyd2agjvUF)

Scroll down to find **Email Marketing.**

Ensure that **Show a sign-up option at checkout** is checked and that the **Preselect the sign-up option** isn’t checked. See the screenshot below.

![](/files/-MSAbL064lbB0thALmCz)

**Save your changes** by clicking the Save button located at the top of this page.

Next step - [**Explain how the customer will receive messages (Step 2)**](/tcpa-compliance/step-2.-explain-how-the-customer-will-receive-messages.md)

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**Verification guide:**

1. [Get consent to send marketing messages (Step 1)](/tcpa-compliance/step-1.-get-consent-to-send-marketing-messages.md)
2. [Explain how the customer will receive messages (Step 2)](/tcpa-compliance/step-2.-explain-how-the-customer-will-receive-messages.md)
3. [Obtain the customer’s phone number (Step 3)](/tcpa-compliance/step-3.-obtain-the-customers-phone-number.md)
4. [Explain how the customer will receive messages (Step 4)](/tcpa-compliance/step-4.-explain-how-the-customer-will-receive-messages.md)
5. [Legal documentation (Step 5)](/tcpa-compliance/step-5.-legal-documentation.md)
6. [Checkout page Example](/tcpa-compliance/checkout-page-example.md)


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