# STEP 1. Get consent to send marketing messages

In the first instance, you’ll need to arrange for your marketing sign-up option to be shown at checkout.

To do this, visit:

**Settings >** **Checkout** and scroll down to find **Form options**

Change the Shipping address phone number to **Optional.**

Then, save the changes by clicking the **Save** button at the top of that page.

![](https://1707759074-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MQYnH3DzaAfZKlwlKeo%2F-MSAb9UH5WIeVg2-vId3%2F-MSAbIE8zKMyd2agjvUF%2Fstep-2.jpg?alt=media\&token=89d879cc-1237-4225-b7fc-d29c55360fcd)

Scroll down to find **Email Marketing.**

Ensure that **Show a sign-up option at checkout** is checked and that the **Preselect the sign-up option** isn’t checked. See the screenshot below.

![](https://1707759074-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MQYnH3DzaAfZKlwlKeo%2F-MSAb9UH5WIeVg2-vId3%2F-MSAbL064lbB0thALmCz%2Fstep-3.jpg?alt=media\&token=c2455f93-9814-412c-a209-8c10a6b945d5)

**Save your changes** by clicking the Save button located at the top of this page.

Next step - [**Explain how the customer will receive messages (Step 2)**](https://help.tobi.ai/tcpa-compliance/step-2.-explain-how-the-customer-will-receive-messages)

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**Verification guide:**

1. [Get consent to send marketing messages (Step 1)](https://help.tobi.ai/tcpa-compliance/step-1.-get-consent-to-send-marketing-messages)
2. [Explain how the customer will receive messages (Step 2)](https://help.tobi.ai/tcpa-compliance/step-2.-explain-how-the-customer-will-receive-messages)
3. [Obtain the customer’s phone number (Step 3)](https://help.tobi.ai/tcpa-compliance/step-3.-obtain-the-customers-phone-number)
4. [Explain how the customer will receive messages (Step 4)](https://help.tobi.ai/tcpa-compliance/step-4.-explain-how-the-customer-will-receive-messages)
5. [Legal documentation (Step 5)](https://help.tobi.ai/tcpa-compliance/step-5.-legal-documentation)
6. [Checkout page Example](https://help.tobi.ai/tcpa-compliance/checkout-page-example)
