> For the complete documentation index, see [llms.txt](https://help.tobi.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tobi.ai/master.md).

# Tobi app - Help Center

### FAQ

#### [General](/faq/general.md)

* [Does Tobi support mobile browsers?](/faq/general/does-tobi-support-mobile-browsers.md)
* [How do I get a refund?](/faq/general/how-do-i-get-a-refund.md)
* [What languages does Tobi support?](/faq/general/what-languages-does-tobi-support.md)
* [Will Tobi slow down my website?](/faq/general/will-tobi-slow-down-my-website.md)

#### [SMS](/faq/sms.md)

* [Restricted content: marijuana, vape, alcohol](/faq/sms/restricted-content-marijuana-vape-alcohol.md)
* [Why are your SMS messages not being delivered?](/faq/sms/why-are-your-sms-messages-not-being-delivered.md)
* [Can I import my SMS subscribers from file?](/faq/sms/can-i-import-my-sms-subscribers-from-file.md)
* [SMS subscribers segments](/faq/sms/segments.md)

#### [FB Messenger](/faq/fb-messenger.md)

* [What’s happened to the pre-check option in the Messenger checkbox?](/faq/fb-messenger/whats-happened-to-the-pre-check-option-in-the-messenger-checkbox.md)
* [Why can’t I see the opt-in box on my store?](/faq/fb-messenger/why-cant-i-see-the-opt-in-box-on-my-store.md)
* [I’ve made changes but nothing’s happened on my store?](/faq/fb-messenger/ive-made-changes-but-nothings-happened-on-my-store.md)
* [When are Abandoned Cart messages sent?](/faq/fb-messenger/when-are-abandoned-cart-messages-sent.md)
* [Why aren’t I getting any subscribers when I use the opt-in check-box growth tools?](/faq/fb-messenger/why-arent-i-getting-any-subscribers-when-i-use-the-opt-in-check-box-growth-tools.md)
* [Can I import past abandoned carts into Tobi?](/faq/fb-messenger/can-i-import-past-abandoned-carts-into-tobi.md)
* [How do I use Tobi with Funnel Buildr?](/faq/fb-messenger/how-do-i-use-tobi-with-funnel-buildr.md)

#### [GDPR Compliance](/gdpr-compliance.md)

### TCPA verification guide

* [How TCPA affects your business](/tcpa-compliance/how-tcpa-affects-your-business.md)
* [TCPA compliance](/tcpa-compliance/tcpa-compliance.md)
* [STEP 1. Get consent to send marketing messages](/tcpa-compliance/step-1.-get-consent-to-send-marketing-messages.md)
* [STEP 2. Explain how the customer will receive messages](/tcpa-compliance/step-2.-explain-how-the-customer-will-receive-messages.md)
* [STEP 3. Obtain the customer’s phone number](/tcpa-compliance/step-3.-obtain-the-customers-phone-number.md)
* [STEP 4. Explain how the customer will receive messages](/tcpa-compliance/step-4.-explain-how-the-customer-will-receive-messages.md)
* [STEP 5. Legal documentation](/tcpa-compliance/step-5.-legal-documentation.md)
* [Checkout page example](/tcpa-compliance/checkout-page-example.md)

### Guides

* [Best timings for sending abandoned carts SMS messages](/guides/best-timings-for-sending-abandoned-carts-sms-messages.md)