Tobi app - Help Center

FAQ
​General​
​Does Tobi support mobile browsers?​
​How do I get a refund?​
​What languages does Tobi support?​
​Will Tobi slow down my website?​
​SMS​
​Restricted content: marijuana, vape, alcohol​
​Why are your SMS messages not being delivered?​
​Can I import my SMS subscribers from file?​
​SMS subscribers segments​
​FB Messenger​
​What’s happened to the pre-check option in the Messenger checkbox?​
​Why can’t I see the opt-in box on my store?​
​I’ve made changes but nothing’s happened on my store?​
​When are Abandoned Cart messages sent?​
​Why aren’t I getting any subscribers when I use the opt-in check-box growth tools?​
​Can I import past abandoned carts into Tobi?​
​How do I use Tobi with Funnel Buildr?​
​GDPR Compliance​
TCPA verification guide
​How TCPA affects your business​
​TCPA compliance​
​STEP 1. Get consent to send marketing messages​
​STEP 2. Explain how the customer will receive messages​
​STEP 3. Obtain the customer’s phone number​
​STEP 4. Explain how the customer will receive messages​
​STEP 5. Legal documentation​
​Checkout page example​
Guides
​Best timings for sending abandoned carts SMS messages​

Next - FAQ

General

Last modified 1yr ago

Copy link

On this page

FAQ

TCPA verification guide

Guides

FAQ

​General​

​SMS​

​FB Messenger​

​GDPR Compliance​

TCPA verification guide

Guides

General

SMS

FB Messenger

GDPR Compliance