Tobi
Tobi
Tobi app - Help Center
FAQ
General
SMS
FB Messenger
!!GDPR compliance
SMS regulations compliance
TCPA Verification guide
How TCPA affects your business
TCPA compliance
STEP 1. Get consent to send marketing messages
STEP 2. Explain how the customer will receive messages
STEP 3. Obtain the customer’s phone number
STEP 4. Explain how the customer will receive messages
STEP 5. Legal documentation
Checkout page example
GUIDES
Best timings for sending abandoned carts SMS messages
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Tobi app - Help Center

FAQ

​General​

  • ​Does Tobi support mobile browsers?​

  • ​How do I get a refund?​

  • ​What languages does Tobi support?​

  • ​Will Tobi slow down my website?​

​SMS​

  • ​Why are your SMS messages not being delivered?​

  • ​Can I import my SMS subscribers from file?​

  • ​SMS subscribers segments​

​FB Messenger​

  • ​What’s happened to the pre-check option in the Messenger checkbox?​

  • ​Why can’t I see the opt-in box on my store?​

  • ​I’ve made changes but nothing’s happened on my store?​

  • ​When are Abandoned Cart messages sent?​

  • ​Why aren’t I getting any subscribers when I use the opt-in check-box growth tools?​

  • ​Can I import past abandoned carts into Tobi?​

  • ​How do I use Tobi with Funnel Buildr?​

​GDPR Compliance​

​SMS regulations compliance​

  • ​TCPA regulations​

  • ​Receiving consent to send SMS at checkout​

  • ​Model agreements to help you update your Terms of Service​

TCPA verification guide

  • ​How TCPA affects your business​

  • ​TCPA compliance​

  • ​STEP 1. Get consent to send marketing messages​

  • ​STEP 2. Explain how the customer will receive messages​

  • ​STEP 3. Obtain the customer’s phone number​

  • ​STEP 4. Explain how the customer will receive messages​

  • ​STEP 5. Legal documentation​

  • ​Checkout page example​

Guides

  • ​Best timings for sending abandoned carts SMS messages​

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General
Last updated 1 month ago
Contents
FAQ
TCPA verification guide
Guides