Tobi
  • Tobi app - Help Center
  • FAQ
    • General
      • Does Tobi support mobile browsers?
      • How do I get a refund?
      • What languages does Tobi support?
      • Will Tobi slow down my website?
    • SMS
      • Restricted content: marijuana, vape, alcohol
      • Why are your SMS messages not being delivered?
      • Can I import my SMS subscribers from file?
      • SMS subscribers segments
    • FB Messenger
      • What’s happened to the pre-check option in the Messenger checkbox?
      • Why can’t I see the opt-in box on my store?
      • I’ve made changes but nothing’s happened on my store?
      • When are Abandoned Cart messages sent?
      • Why aren’t I getting any subscribers when I use the opt-in check-box growth tools?
      • Can I import past abandoned carts into Tobi?
      • How do I use Tobi with Funnel Buildr?
  • GDPR compliance
  • TCPA Verification guide
    • TCPA compliance
    • How TCPA affects your business
    • STEP 1. Get consent to send marketing messages
    • STEP 2. Explain how the customer will receive messages
    • STEP 3. Obtain the customer’s phone number
    • STEP 4. Explain how the customer will receive messages
    • STEP 5. Legal documentation
      • Terms of Service template
    • Checkout page example
  • GUIDES
    • Best timings for sending abandoned carts SMS messages
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  • FAQ
  • TCPA verification guide
  • Guides

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Tobi app - Help Center

FAQ

General

  • Does Tobi support mobile browsers?

  • How do I get a refund?

  • What languages does Tobi support?

  • Will Tobi slow down my website?

SMS

  • Restricted content: marijuana, vape, alcohol

  • Why are your SMS messages not being delivered?

  • Can I import my SMS subscribers from file?

  • SMS subscribers segments

FB Messenger

  • What’s happened to the pre-check option in the Messenger checkbox?

  • Why can’t I see the opt-in box on my store?

  • I’ve made changes but nothing’s happened on my store?

  • When are Abandoned Cart messages sent?

  • Why aren’t I getting any subscribers when I use the opt-in check-box growth tools?

  • Can I import past abandoned carts into Tobi?

  • How do I use Tobi with Funnel Buildr?

GDPR Compliance

TCPA verification guide

  • How TCPA affects your business

  • TCPA compliance

  • STEP 1. Get consent to send marketing messages

  • STEP 2. Explain how the customer will receive messages

  • STEP 3. Obtain the customer’s phone number

  • STEP 4. Explain how the customer will receive messages

  • STEP 5. Legal documentation

  • Checkout page example

Guides

  • Best timings for sending abandoned carts SMS messages

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Last updated 3 years ago

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