> For the complete documentation index, see [llms.txt](https://help.tobi.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tobi.ai/tcpa-compliance/step-4.-explain-how-the-customer-will-receive-messages.md).

# STEP 4. Explain how the customer will receive messages

Look for **Privacy** policy label via search or Scroll down until you find Checkout & system

In the field labelled **Privacy policy,** copy the text below and paste it into the box where prompted:

#### Sell only in USA: <a href="#sell-only-in-usa" id="sell-only-in-usa"></a>

Privacy policy | \*- By providing my number and/or email, I electronically agree, that Toby on behalf of \[BRAND\_NAME]  may use automated means to send recurring mobile messages/emails. Additional mobile messages/emails may be sent periodically based on your interactions with us. Not more than 5 SMS messages or emails per week. MSG & data rates may apply. Reply STOP to unsubscribe or HELP or help. Alternatively, click the unsubscribe URL provided to unsubscribe.\
\
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#### Sell Worldwide (except USA, Canada): <a href="#sell-worldwide-except-usa-canada" id="sell-worldwide-except-usa-canada"></a>

If you don't send SMS messages to USA you can use this copy

Privacy policy | \*- By providing my number and/or email, I electronically agree, that Toby on behalf of \[BRAND\_NAME]  may use automated means to send recurring mobile messages/emails. Additional mobile messages/emails may be sent periodically based on your interactions with us. Not more than 5 SMS messages or emails per week. MSG & data rates may apply. **Click the unsubscribe URL provided to unsubscribe.**

![](/files/-MSAafPHHZ2F8QiCIzsl)

Next step **-** [Legal documentation (Step 5)](/tcpa-compliance/step-5.-legal-documentation.md).

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**Verification guide:**

1. [Get consent to send marketing messages (Step 1)](/tcpa-compliance/step-1.-get-consent-to-send-marketing-messages.md)
2. [Explain how the customer will receive messages (Step 2)](/tcpa-compliance/step-2.-explain-how-the-customer-will-receive-messages.md)
3. [Obtain the customer’s phone number (Step 3)](/tcpa-compliance/step-3.-obtain-the-customers-phone-number.md)
4. [Explain how the customer will receive messages (Step 4)](/tcpa-compliance/step-4.-explain-how-the-customer-will-receive-messages.md)
5. [Legal documentation (Step 5)](/tcpa-compliance/step-5.-legal-documentation.md)
6. [Checkout page Example](/tcpa-compliance/checkout-page-example.md)