Tobi
  • Tobi app - Help Center
  • FAQ
    • General
      • Does Tobi support mobile browsers?
      • How do I get a refund?
      • What languages does Tobi support?
      • Will Tobi slow down my website?
    • SMS
      • Restricted content: marijuana, vape, alcohol
      • Why are your SMS messages not being delivered?
      • Can I import my SMS subscribers from file?
      • SMS subscribers segments
    • FB Messenger
      • What’s happened to the pre-check option in the Messenger checkbox?
      • Why can’t I see the opt-in box on my store?
      • I’ve made changes but nothing’s happened on my store?
      • When are Abandoned Cart messages sent?
      • Why aren’t I getting any subscribers when I use the opt-in check-box growth tools?
      • Can I import past abandoned carts into Tobi?
      • How do I use Tobi with Funnel Buildr?
  • GDPR compliance
  • TCPA Verification guide
    • TCPA compliance
    • How TCPA affects your business
    • STEP 1. Get consent to send marketing messages
    • STEP 2. Explain how the customer will receive messages
    • STEP 3. Obtain the customer’s phone number
    • STEP 4. Explain how the customer will receive messages
    • STEP 5. Legal documentation
      • Terms of Service template
    • Checkout page example
  • GUIDES
    • Best timings for sending abandoned carts SMS messages
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  1. TCPA Verification guide

STEP 4. Explain how the customer will receive messages

PreviousSTEP 3. Obtain the customer’s phone numberNextSTEP 5. Legal documentation

Last updated 4 years ago

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Look for Privacy policy label via search or Scroll down until you find Checkout & system

In the field labelled Privacy policy, copy the text below and paste it into the box where prompted:

Sell only in USA:

Privacy policy | *- By providing my number and/or email, I electronically agree, that Toby on behalf of [BRAND_NAME] may use automated means to send recurring mobile messages/emails. Additional mobile messages/emails may be sent periodically based on your interactions with us. Not more than 5 SMS messages or emails per week. MSG & data rates may apply. Reply STOP to unsubscribe or HELP or help. Alternatively, click the unsubscribe URL provided to unsubscribe. ----------------------------------------

Sell Worldwide (except USA, Canada):

If you don't send SMS messages to USA you can use this copy

Privacy policy | *- By providing my number and/or email, I electronically agree, that Toby on behalf of [BRAND_NAME] may use automated means to send recurring mobile messages/emails. Additional mobile messages/emails may be sent periodically based on your interactions with us. Not more than 5 SMS messages or emails per week. MSG & data rates may apply. Click the unsubscribe URL provided to unsubscribe.

Next step - Legal documentation (Step 5).

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Verification guide:

  1. Get consent to send marketing messages (Step 1)

  2. Explain how the customer will receive messages (Step 2)

  3. Obtain the customer’s phone number (Step 3)

  4. Explain how the customer will receive messages (Step 4)

  5. Legal documentation (Step 5)

  6. Checkout page Example