Tobi
  • Tobi app - Help Center
  • FAQ
    • General
      • Does Tobi support mobile browsers?
      • How do I get a refund?
      • What languages does Tobi support?
      • Will Tobi slow down my website?
    • SMS
      • Restricted content: marijuana, vape, alcohol
      • Why are your SMS messages not being delivered?
      • Can I import my SMS subscribers from file?
      • SMS subscribers segments
    • FB Messenger
      • What’s happened to the pre-check option in the Messenger checkbox?
      • Why can’t I see the opt-in box on my store?
      • I’ve made changes but nothing’s happened on my store?
      • When are Abandoned Cart messages sent?
      • Why aren’t I getting any subscribers when I use the opt-in check-box growth tools?
      • Can I import past abandoned carts into Tobi?
      • How do I use Tobi with Funnel Buildr?
  • GDPR compliance
  • TCPA Verification guide
    • TCPA compliance
    • How TCPA affects your business
    • STEP 1. Get consent to send marketing messages
    • STEP 2. Explain how the customer will receive messages
    • STEP 3. Obtain the customer’s phone number
    • STEP 4. Explain how the customer will receive messages
    • STEP 5. Legal documentation
      • Terms of Service template
    • Checkout page example
  • GUIDES
    • Best timings for sending abandoned carts SMS messages
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  1. TCPA Verification guide

STEP 5. Legal documentation

Please note: we are not a certified legal advisor so we encourage you to hire or consult your legal advisor who is familiar with TCPA before pasting our legal texts.

PreviousSTEP 4. Explain how the customer will receive messagesNextTerms of Service template

Last updated 3 years ago

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Lastly, you should add a link to Tobi's SMS program Terms of service and Privacy policy to your own Terms and Privacy policy. To do so, please visit your Shopify admin panel:

Settings > Legal and scroll down to find Privacy policy and Terms of service.

In the field labeled Privacy policy, copy the text below and paste it into the box after your main Privacy Policy text:

SMS marketing: By providing my number and/or email, I electronically agree, that Tobi on behalf of [ BRAND ] may use automated means to send recurring mobile messages/emails. Additional mobile messages/emails may be sent periodically based on your interactions with us. Not more than 5 SMS messages or emails per week. MSG & data rates may apply. Reply STOP to unsubscribe or HELP to help. Alternatively, click the unsubscribe URL provided to unsubscribe.

In the field labeled Terms of service, copy the text below and paste it into the box after your main Terms of Service text:

Verification guide:

For more info view our SMS mobile messaging marketing program privacy policy:

SMS marketing: SMS mobile message marketing program terms and conditions

If you'd like, you could use our template for your Terms of service, if you don't have it yet. You can find it .

https://tobibots.com/sms-privacy-policy/
https://tobibots.com/sms-terms-and-conditions/
here
Get consent to send marketing messages (Step 1)
Explain how the customer will receive messages (Step 2)
Obtain the customer’s phone number (Step 3)
Explain how the customer will receive messages (Step 4)
Legal documentation (Step 5)
Checkout page Example